Service status of vendor (test) and production environments - 2 October 2026
This service status is updated during business hours, Monday to Friday (AEST).
Vendor (test) environment
Medicare Online: OK
ECLIPSE: OK
Australian Immunisation Register (AIR): OK
Easyclaim: OK
PHIR: OK
Aged Care Online: OK
PBS Online: OK
PBS Authorities: OK
Healthcare Identifiers (HI) Services: OK
MyMedicare: OK
Test Health Fund (AAA99556): OK
PRODA - NOT OK
Production (live) environment
All services: OK
The following websites can be referred to during times of system instability in the production environment:
- Medicare Systems and Services Status
- Customer service changes - Accessing our services - Services Australia
Scheduled maintenance
Vendor (test) environment:
- Maintenance to My Health Record vendor/ test environment on Monday, 5 October 2026 from 8:00 PM – 11:00 PM (AEDT).
Production (live) environment:
My Health Record system production environment upgrade on 15 October 2026 (9:00 am – 9:25 pm AEDT).
Other:
- Nil
Contact the OTS Helpdesk at 1300 550 115 or email developerliaison@servicesaustralia.gov.au for further information.