From 13 March 2022, web services compatible software must be used to access the agency’s digital health and aged care channels.
To minimise the disruption of services, and to ensure business continuity for you and your end-users, we would like to know how we can help.
All developers have received an email including a survey link to help us understand any circumstances that may prevent your customers from meeting this deadline.
Don’t wait until the 13 March 2022, complete the survey now to let us know about your web services readiness and how we can provide support.
If you're new to working with Services Australia
If you haven't previously developed an application for Services Australia's health and aged care programs, you can find out about the programs you can develop for here.
If you already work with Services Australia
If you currently have an adaptor based application that integrates with Services Australia's programs, you have until 13 March 2022 to upgrade to web services. From this date, adaptor based applications that integrate with Services Australia will cease to operate.
To allow time for integration testing to be completed and for products to be rolled out to sites, certification must be completed by 30 November 2021. We won't be able to accept bookings for product certification after this date.
If you have questions in regard to your development you can book in a half hour appointment with our team to assist you with any technical questions you might have. Send an email to the Developer Support team with options for dates and times (AEDT) and an indication of the answers you are looking for. Developer Support will invite you to a Microsoft Teams meeting where we will assist you to fast track your development.