Web services compatible software and PRODA enables your customers to transact with us using digital claiming and data channels that:
- are secure and stable, now and into the future
- meet current technology standards
- are easier to update and improve.
Contact your customers to confirm if they need to register their organisation in PRODA to use your web services products.
If you or your customers have been granted additional time, you must transition your customers to web services by that date.
Please ensure that you keep us updated of your progress by contacting us at HELP.WEBSERVICES@servicesaustralia.gov.au.
You can contact Online Technical Support (OTS) on behalf of your sites or your customers can call eBusiness Service Centre on 1800 700 199 (8am to 5pm) local time and select Option 2 for support.